Reference

Privacy Policy for Your Account

Account creation, login checks, cookie settings, and DANA, OVO, GoPay, QRIS payment records are covered here so you know what we collect before you open your account.

Account data careCookie choicesPayment record checksSupport contact path
jangkar123 Privacy Policy for Your Account
CONTACT PATHS

Reach Our Privacy Desk Fast

Privacy questions need a direct route, not a maze. Our support team handles data-access requests, correction requests, account-security flags, and cookie questions every day from 09:00…

Live Chat Use live chat from 09:00 to 01:00 WIB when you need help changing your…
Email Desk Send privacy requests to [email protected] with your username, registered phone number, and the exact…
WhatsApp Help WhatsApp support is useful when you need to confirm a DANA, OVO, GoPay, or…
ACCOUNT CARE

Data Care Across Aviator Sessions

We handle privacy as an account operation, not a hidden clause. Each data point must support login safety, wallet matching, session continuity, or customer care.

Account Setup

When you join, we ask for details needed to open and protect your account: username, password, phone number, and email. Extra checks may apply before wallet changes or sensitive edits are accepted.

Login Records

We record device type, browser, IP region, and access time when you log in. You can check active sessions through Account > Security > Active Sessions and remove a device you do not recognise.

Cookie Controls

Cookies keep your session active, remember language choices, and help us detect repeated failed logins. Change these settings through Account > Privacy > Cookie Choices, then reload the lobby for changes to apply.

Payment Matching

For DANA, OVO, GoPay, and QRIS, we keep transaction ID, time, amount, and account match status. These records help resolve missing credits, duplicate requests, or withdrawal verification questions.

Retention Rules

We keep account and payment records while your account is active and for a reasonable period after closure when disputes, security checks, accounting duties, or legal requests may still require them.

Change Requests

Ask for correction, access, or deletion by email or live chat. We verify the request against your registered phone number and may ask for a recent payment reference before changing sensitive data.

Privacy Questions Before You Join

These answers cover the privacy questions we see most often before account opening and during payment checks. They explain what we collect, why we keep it, how cookies work, and how you can ask us to correct, copy, or delete account data through our support paths.

We collect your username, password, phone number, email, device details, and login time. If you add DANA, OVO, GoPay, or QRIS activity, we also store the transaction reference linked to your wallet.

We use payment references to match deposits, verify withdrawals, and resolve wallet questions. We do not need your app password, PIN, or one-time code, and our support team will not ask for them.

Cookies keep you signed in, remember basic preferences, and help detect repeated failed logins. You can change cookie choices under Account > Privacy > Cookie Choices, though some security cookies are required for login.

Yes. Contact live chat or email [email protected] with your username and the new detail. We verify the request against account records before changing a phone number, email, or wallet-related contact.

Send a request by email or live chat with your username, registered phone number, and request type. We confirm identity first, then explain what can be copied, removed, or retained where local law permits.

We record the time, device, browser, and IP region so we can spot unusual access patterns. If the attempt looks risky, we may ask for extra verification before allowing account changes.

Only trained support and account-security staff can access the case details needed to help you. Payment partners may receive transaction references, but they do not receive your account password or private chat content.